FREQUENTLY ASKED QUESTIONS

Our building is designed so that people can connect with each other. We offer modular studio and one-bedroom apartments in various sizes - perfect for a couple as well as a single room.

Yes, we will be happy to receive you for a personal tour. Please contact us by email at booking@ariv.chto make an appointment.

For your monthly membership fee you will receive one of 150 beautifully and elegantly designed apartments with fortnightly cleaning, access to over 1500 square feet of communal space (library, sports area, communal kitchen, coworking, bar and laundry room), connection to our international and active community, free participation in our diverse community events as well as access to other benefits such as our self-service store, car/bike/scooter sharing, partner discounts and much more.

 

  • Community events with drinks and snacks
  • Coffee and snacks in the community kitchen
  • Special conditions for rental cars
  • Several local partnerships currently under development

Our contract period is limited to 6 months, but can be extended afterwards.

Bookings can be cancelled up to 24 hours before arrival for a full refund (refundable rates). Individual arrangements can be made for corporate clients.

We will help you settle in seamlessly and without hassle. We'll give you tips for any necessary paperwork, introduce you to our curated community program and all the amenities and services at Ariv, and do everything we can to make you feel at home from day one.

There are regular onboardings by our hosts, where our members are shown the possibilities in and around the Ariv.

At community events and through our hosts, new members are integrated into our community and the exchange among each other is promoted.

Via our member platform you will also receive the most important information about the start in Basel.

We rely on experienced hosts who have been specially trained again for Ariv

We obtain our housekeeping from an external, professional operator

Our community managers always have an open ear for the concerns of our members

Ariv is part of a group of companies that has already founded several successful concepts in the hospitality sector

Yes, for a small monthly fee we offer private basement boxes in various sizes.

However, larger furniture etc. must be stowed externally.

Yes, we have a laundry room with brand new washing machines and dryers that can be managed via app.

The cost is CHF 4 per wash cycle / CHF 3.5 per dry cycle.

Our laundry room also has several free-use ironing stations for our members.

Yes, the room temperature can be adjusted individually via a thermostat.

We have 45 parking spaces (CHF 150/month) and access to more on external spaces.

Yes, there is an outdoor seating area in front of our building.

Stücki Park offers a wide variety of shopping facilities and international restaurants. In addition, snacks can be obtained from our bar and our 24h store.   

The exceptional location of Ariv offers a variety of leisure activities such as walks along the Rhine promenade, visits to the border triangle and short trips to neighboring Germany and France, a visit to the zoo as well as a vibrant nightlife around the Rhine harbor and the world-famous techno club "Nordstern".

The city center is 10 minutes away with our rental bikes or about 15 minutes away by public transport.

Yes, our rooms are equipped with desks, chairs and internet access and in our community area there is a work zone with office supplies, printer, individual workstations, etc.

100 Mbps, which is sufficient for streaming HD movies, for example.

We have our own sports room with basic equipment for yoga, gymnastics or bodyweight exercises. In addition, the beautiful surroundings invite you to go jogging. 

Yes, all our apartments have a Smart TV with satellite reception, through which you can access locally available streaming providers (own accounts required).

Yes, we have some extra beds available upon request.

Yes, during your stay you will have your own mailbox and package reception.

No, there is a general ban on smoking in our indoor facilities for the benefit of our members, guests and employees.

Dogs are allowed on our premises, but only if they are officially announced at the time of reservation / booking. There are only a limited number of rooms where dogs are allowed, so a reservation with a dog must first be officially confirmed. The host must confirm the availability in writing.

You can find further conditions in our terms and conditions. 

Electric Scooter Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hours

Bicycle Liv | Flourish FS 1
0.80 CHF / 30 minutes
5.00 CHF / 4 hours

Electric Bike Unagi | One
1.50 CHF / 30 minutes
9.00 CHF / 4 hours

These are provided by an external provider. Our members receive special conditions.

We adhere to federal guidelines within our building, our apartments are all Self-Sustainable to allow for Social Distancing and isolation in case of emergency.

Feel free to contact us at any time with your questions info@ariv.ch.

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